Introduction

At Andrew Allan Counselling (“we,” “our,” “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, andrewallancounselling.com. It also outlines your privacy rights and the legal protections available to you.

Information We Collect

We may collect and process the following types of information about you:

Personal Information:

• Name
• Email address
• Telephone number
• Any additional information you provide through contact forms

Technical Data:

• Internet Protocol (IP) address
• Browser type and version
• Time zone setting and location
• Browser plug-in types and versions
• Operating system and platform
• Other technologies used to access our website

Usage Data:

• Information about how you use our website, services, and features

How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve Our Services:

• To respond to your inquiries and provide the services you request
• To improve our website and services

To Communicate with You:

• To send updates and important information about our services
• To respond to your requests

To Ensure Security:

• To protect our website and ensure your security

Legal Basis for Processing Your Information

We process your personal data under the following legal bases:

• Consent: When you have given explicit consent for us to process your personal data for a specific purpose.
• Contract: When processing is necessary for the performance of a contract with you.
• Legal Obligation: When processing is required to comply with legal obligations.
• Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party.

Sharing Your Information

We do not sell or trade your Personally Identifiable Information. We may share your data with website hosting partners or other third parties who assist in operating our website and providing services, as long as these parties agree to keep the information confidential. We may also release information if required by law, to enforce our policies, or protect our rights and safety.

Data Security

We implement a variety of security measures to protect your personal information. Your data is stored behind secured networks, accessible only to authorized personnel who are required to keep the information confidential.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including for legal or regulatory reasons.

Your Data Protection Rights

Under data protection laws, you have rights including:

• Right of access: You have the right to request copies of your personal information.
• Right to rectification: You can request correction of inaccurate personal data or completion of incomplete information.
• Right to erasure: You can request deletion of your data in certain circumstances.
• Right to restriction of processing: You can request restriction of how your data is processed.
• Right to object to processing: You can object to the processing of your data in certain circumstances.
• Right to data portability: You can request that your personal information be transferred to another organization or to you.

If you make a request, we will respond within one month. Please contact us at if you wish to exercise any of these rights.

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Andrew Allan Counselling – Cookie Policy

Introduction

This Cookie Policy explains how Andrew Allan Counselling (“we,” “our,” “us”) uses cookies and similar technologies on our website. By using our website, you agree to the use of cookies as outlined in this policy.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function efficiently and provide information to website owners.

How We Use Cookies

We use cookies for the following purposes:

• To Improve User Experience: Cookies help us remember your preferences and settings, making your visits more convenient.
• To Analyze Website Traffic: Cookies provide data on how users interact with our website, helping us improve its functionality.

Types of Cookies We Use

• Essential Cookies: These are necessary for the website to function properly, enabling core features like navigation and secure access.
• Performance Cookies: These gather information about how visitors use our website, including page visits and error messages, helping us improve user experience.

Managing Cookies

You can manage cookies through your web browser settings. Most browsers allow you to:

• View and delete cookies individually
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies from being set
• Delete all cookies when you close your browser

Disabling cookies may affect the functionality of some features on our website.

Changes to This Policy

We may update this Cookie Policy periodically. Please review this policy regularly to stay informed about our use of cookies.

Contact Us

If you have any questions about our use of cookies or this policy, please contact us at .

By using our website, you agree to the use of cookies as described in this Cookie Policy.